12 years administrative and computer experience and 21 years customer service.

Chiechi & Associates
December 2000 to Present
Administrative Assistant
Responsible for office of 4 lobbyists, scheduling meetings with legislators and clients, pickup and delivery of specific legislation. Maintaining association membership. Responsible for payroll, accounts payable and accounts receivable, phones, Xeroxing, faxing, memos and other administrative duties as required.

Data Resources, Inc.
February 1993 to November 2000
Office Manager\Customer Service Representative
Responsible for customer relations and production of incoming and outgoing jobs, payroll, accounts payable and accounts receivable. Acquisition and conversion of electronic voter registration files for the State of Washington & the State of Oregon including file conversion of databases, preparation of mailing, phoning, or walking lists for political purposes. File translations and data processing.

Mercury Direct Mail Service

Manager
Responsible for mail house services, including customer service, scheduling of mail house production and employees, working with USPS Postal Standards to coordinate printing, purchase of files, converting customer files, processing through postal software and preparation for bulk mail.

Washington State Department of Ecology
May 1991 to April 1992
Clerk Typist 3
Established expertise directory for reference and mailing tool. Worked with technical staff on various workshops and conferences, doing registration, money receipting and greeting registrants at events. Typed memos, letters, minutes and monthly reports. Xeroxing, faxing, and filling in for receptionist when needed. Sort and distribute incoming mail.

WA State Department of Natural Resources
December 1989 to January 1991
Clerk Typist 2
Input of vendor payment documents, updated 1099 records, reviewed and verified input of semi-monthly payroll and attendance. Maintained employee payroll files, posted and balanced spreadsheets, typed memos, letters, lists and monthly reports when needed.

Washington State Department of Ecology
March 1988 to May 1989
Clerk 2
Input and revised correspondence, created automated list of all environmental files, compiled environmental complaints. Reviewed files for public and responsible for follow up on copying, billing and mailing of data requests. Worked with public setting review appointments and directing questions to appropriate staff. Set up supplies depot, and assisted with educational workshops and presentations. Set up and worked public exhibits.

EDUCATION

Graduated in 1980 from Capital High School; Olympia, WA
Completed an Assertiveness Training Course in October of 1980 at OTCC.